Legal & Privacy

Depending on how you interact with ZILE Global, we may collect personal information including:

• Full name and job title
• Company or organisation name
• Business address
• Email address
• Telephone or mobile number
• Information provided through enquiry, consultation or contact forms
• Information relating to your business requirements and requested services
• Information provided when requesting proposals, publications, reports or other information
• Communications and correspondence with ZILE Global
• Website usage and technical information, where applicable

We generally collect personal information directly from you when you voluntarily provide it through our website, email, telephone, consultation requests, forms or other communications.

You are not generally required to provide personal information to browse our website. However, certain services, enquiries or website features may require information to enable us to respond to your request.

We may use your personal information for legitimate business purposes, including to:

• Respond to your enquiries and requests
• Provide information about our services
• Prepare proposals, quotations and engagement documentation
• Deliver and administer professional services
• Communicate with you regarding existing or prospective engagements
• Manage our client and business relationships
• Process transactions and payments where applicable
• Improve our website, services and user experience
• Understand website usage and visitor interests
• Maintain appropriate business, accounting and administrative records
• Comply with applicable legal, regulatory and professional obligations
• Protect our website, systems, business and users against fraud, misuse or security threats

Where appropriate, information used for analytical or statistical purposes may be aggregated or anonymised so that it does not directly identify an individual.

Where applicable, ZILE Global processes personal information in accordance with applicable data protection and privacy laws of the United Arab Emirates.

Depending on the circumstances, we may process personal information where:

• You have provided your consent
• Processing is necessary to provide a service or respond to your request
• Processing is necessary to enter into or perform a contractual relationship
• Processing is necessary to comply with a legal or regulatory obligation
• Processing is necessary for legitimate business purposes, provided that such interests do not override applicable privacy rights

Where consent is relied upon, you may withdraw your consent where permitted by applicable law.

What is a Cookie?

A cookie is a small text file that may be placed on your device when you visit a website. Cookies help websites recognise your browser, remember preferences and understand how visitors use the website.

Cookies generally cannot read information stored on your device outside the information associated with the website that placed the cookie.

How We Use Cookies

ZILE Global may use cookies and similar technologies to:

• Enable essential website functionality
• Improve website performance
• Understand how visitors use our website
• Remember certain preferences
• Improve user experience
• Support website analytics and performance monitoring

We may use essential, analytical or performance-related cookies depending on the functionality implemented on our website.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of parts of our website.

Where required by applicable law, we will provide appropriate cookie notices or consent mechanisms.

ZILE Global takes reasonable technical, organisational and administrative measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse or destruction.

These measures may include appropriate access controls, secure systems, restricted access to personal information and other safeguards appropriate to the nature of the information and the risks involved.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

We do not sell or rent your personal information to third parties.

We may disclose personal information where reasonably necessary for legitimate business purposes or to provide our services, including to:

• Employees, partners and authorised personnel of ZILE Global
• Professional advisers and service providers
• Technology, hosting, IT and communications service providers
• Payment service providers, where applicable
• Third parties supporting the delivery of requested services
• Government authorities, regulators or professional bodies where required
• Law enforcement authorities where legally required
• Other parties where disclosure is authorised or required by applicable law

Where we engage third-party service providers to process information on our behalf, we take reasonable steps to ensure that appropriate confidentiality and data protection obligations are maintained.

Depending on the technology, service providers and systems used by ZILE Global, personal information may be processed or stored in jurisdictions outside the United Arab Emirates.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are applied in accordance with applicable data protection requirements.

Our website may contain links to third-party websites, platforms or services.

This Privacy Policy applies only to personal information collected or processed by ZILE Global through our own website and services. It does not apply to third-party websites or services that we do not control.

We encourage you to review the privacy policies and terms of use of any third-party website you visit.

ZILE Global is not responsible for the privacy practices, content or security of third-party websites.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business records, comply with legal, regulatory, professional or accounting obligations, resolve disputes and enforce agreements.

The appropriate retention period may vary depending on the nature of the information and the purpose for which it is processed.

When personal information is no longer required, we take reasonable steps to securely delete, anonymise or otherwise dispose of it, subject to applicable legal and regulatory requirements.

Subject to applicable law and any relevant limitations, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally permitted
• Request restriction of certain processing activities
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Request information regarding how your personal information is processed

Requests relating to your personal information should be submitted using the contact details provided below.

We may need to verify your identity before processing certain requests in order to protect the security and confidentiality of personal information.

Where permitted by applicable law, ZILE Global may contact you with information about our services, insights, publications, events or other business-related communications.

You may opt out of non-essential marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Opting out of marketing communications will not affect communications necessary for the administration or performance of an existing engagement or other legitimate business relationship.

Our website and professional services are intended primarily for businesses and professional users.

We do not knowingly seek to collect personal information from children through our website. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the matter.

ZILE Global may amend or update this Privacy Policy from time to time.

Any revised policy will be published on this page with an updated “Last Updated” date. We recommend reviewing this Privacy Policy periodically to remain informed about how we handle personal information.

If you have questions about this Privacy Policy, wish to exercise a privacy right, request access to or correction of your personal information, or wish to raise a privacy-related complaint, please contact us.

We will review and respond to privacy-related enquiries within a reasonable period and in accordance with applicable legal and regulatory requirements.

We aim to maintain accurate and up-to-date personal information.

If you believe that information we hold about you is inaccurate, incomplete or outdated, please contact us using the details above. We will take reasonable steps to review and, where appropriate, correct the information.

“ZILE Global” refers to ZILE Global Advisory & Consulting, the entity under which professional audit, tax, accounting, advisory and consulting services are provided to clients, as applicable.

ZILE Global Advisory & Consulting is a separate legal entity and operates in accordance with the applicable laws and regulations of the United Arab Emirates.

ZILE Global provides professional services through its authorised personnel, professionals and appointed service providers, as applicable. No individual employee, representative, consultant or service provider shall have authority to bind ZILE Global unless expressly authorised to do so.

Any references to ZILE Global, its services, professionals, publications, materials or other content on this website are intended for general informational purposes and do not constitute legal, tax, accounting, financial or other professional advice unless expressly stated otherwise.

ZILE Global does not guarantee that information published on this website is complete, current or applicable to every individual or business circumstance. Professional advice should be obtained based on the specific facts and circumstances of each engagement.

The name “ZILE Global”, the ZILE Global logo, brand identity, trademarks, service marks, trade names, graphics, website content and other proprietary materials are owned by or licensed to ZILE Global Advisory & Consulting, unless otherwise stated. All rights are reserved.

No part of this website, including its text, graphics, logos, designs, publications or other materials, may be reproduced, copied, modified, distributed, transmitted, published or used for commercial purposes without the prior written permission of ZILE Global Advisory & Consulting, except where permitted by applicable law.

References to third-party organisations, products, services, trademarks or websites are provided for informational purposes only and do not necessarily imply any endorsement, affiliation, partnership or recommendation by ZILE Global.

ZILE Global Advisory & Consulting and its personnel shall not be responsible for any loss or damage arising from reliance on information contained on this website, to the extent permitted by applicable law.